Sales Workspace
Every session becomes a warm lead.
When the AI has done its work and the customer is ready to talk, the rep steps in — not cold, not from scratch. The shared workspace has the full conversation, the style profile, and the current shortlist already loaded.
The reality
Guided experiences stop at the chat. Then the customer disappears.
A customer spends twenty minutes answering questions, building a shortlist, getting excited — then doesn't buy. They save it for later. They want to talk to someone. Your sales team gets a cold enquiry with a name and an email address. No context. No cart. No idea what the customer looked at. They start from zero. The moment is gone.
What changes with Suggestly
Every incomplete session becomes a warm lead. Not a lost one.
When a customer requests a rep or exits without buying, Suggestly doesn't drop them. It hands the session to your sales team as a fully loaded lead — conversation history, customer profile, style preferences, and ranked shortlist all included. The rep picks up exactly where the customer left off. Not from a blank enquiry form.
How the shared workspace works
Instant notification with the full profile attached
The moment a customer requests a rep or exits a session, your sales rep is notified. Not with a name and an email — with the complete customer profile: their answers, style signals, budget, and current shortlist. The rep walks in informed.
Shared live cart — rep and customer in the same workspace
Rep and customer work in the same live cart simultaneously. The rep adjusts quantities, swaps products, applies discounts. The customer sees every change in real time. It feels like sitting across from someone who knows your catalog cold — because they do.
Quote to close — without leaving the workspace
When the shortlist is agreed, the rep sends a finalised quote from the same workspace. The customer accepts. The rep pushes it to order. No context lost. No re-explaining. No switching tools. The whole journey — from first answer to closed deal — happens in one place.
What changes when every session is captured
- No cold enquiries — every lead arrives with full context already loaded
- Reps start informed, not from scratch — higher confidence, shorter calls
- Every session captured — complete or not — nothing falls through the gap
- Higher close rates — context-rich leads convert better than cold ones
Features that deliver this
Stop losing the lead the moment the customer walks away.
See the shared workspace in action — bring your sales team.