How Suggestly works
Four layers. One platform. Your catalog gets enriched, your customers get guided, the AI builds a profile, and your sales team closes the deal — without starting from scratch.
Four layers. One customer profile.
Each layer feeds the next. Every answer your customer gives carries forward — so by the time a rep steps in, the work is already done.
Layer 1
Ingest & Enrich
Your catalog goes in raw. It comes out ready to sell.
Connect Shopify, WooCommerce, or Magento — or upload a CSV. Suggestly's AI processes every product: style tags, use-case tags, material, price tier. It also maps compatibility relationships — which plates pair with which bowls, which glassware complements which range. Your catalog doesn't just live in Suggestly. It thinks.
Read the pillar: Design the journey
Layer 2
Discover
Every answer builds a profile. Silently.
A branded button on your website opens the guided experience. Screen by screen, the AI asks what matters: use case, project scope, budget, aesthetic. Customers tap image grids or upload mood boards. No open text fields. No chatbot. Every answer the customer gives quietly builds a profile the platform carries forward. By the final screen, you know more about this buyer than most reps learn in three calls.
Read the pillar: Design the journey
Layer 3
Recommend
A ranked shortlist. A reason for every pick.
The algorithm produces a ranked shortlist, category by category — starting with the anchor product. Every recommendation comes with a plain-language explanation: why this item, why now. The customer accepts, rejects, or requests alternatives. Every decision updates the profile. The cart builds itself.
Read the pillar: Surface the right products
Layer 4
Hand Off
Reps arrive informed. Not cold.
If the customer self-checks out, they go straight to your store — no friction. If they want to talk, your sales rep gets a notification and opens the shared workspace. The full conversation, customer profile, and current cart are pre-loaded. The rep adjusts quantities, swaps items, applies discounts, sends a live quote — all without starting from scratch.
Read the pillar: Close every lead
Guided selling. Measurable results.
Every customer gets a guide through your catalog. Every rep gets a warm lead with a pre-built cart. Both sides of the sale get better.
Conversion lift from day one
Customers guided to the right product buy more often. Remove the decision paralysis from a complicated catalog and the needle moves fast.
Higher average order value
The recommendation engine surfaces compatible items category by category. Customers discover products they didn't know to ask for — and add them.
Warm leads, not cold enquiries
Every incomplete session becomes a lead with context. Reps see what the customer liked, rejected, and budgeted — before the first word is exchanged.
No developer required
Connect your store. Configure your Flow Builder. Launch. No custom code, no integration project, no IT backlog to queue.
Works on your existing store
Suggestly sits on top of Shopify, WooCommerce, or Magento. You don't migrate, re-platform, or rebuild anything.
Reps start informed, not from scratch
The shared workspace hands reps the customer profile, the accepted cart, and the full discovery conversation. Discovery is already done.
See it running on your catalog.
A live walkthrough takes 30 minutes. Bring your catalog — any size, any vertical.