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Frequently asked questions
Suggestly has direct integrations with Shopify, WooCommerce, Magento, and BigCommerce. If your catalog lives in a custom ERP or inventory system, you can connect via CSV upload or our open API. The enrichment pipeline works the same regardless of source.
Most merchants are live within a week. Connect your catalog, the AI enriches your products automatically, design your flow in Flow Builder, then embed the widget on your site with a single script tag or plugin install. No developer required for any step.
No. The guided experience works for anonymous visitors. Customers can move through the full journey, receive a product shortlist, and even save their session — all without creating an account. Account creation is optional and can be prompted at any point in your flow.
Yes. The Flow Builder lets you design the full customer journey — the questions, the input types, the order, the branching logic. You choose which node types to use at each step: image grids, style tiles, button choices, photo upload, or free text. No developer required.
They become a warm lead in your dashboard with their full profile attached — use case, budget, style preferences, products accepted and rejected, and where in the journey they stopped. Your team can follow up with genuine context, not a generic enquiry.
Suggestly uses structured visual flows, not open text. Each screen presents one clear question — an image grid, a style tile, a button choice. Customers tap their answer and move on. The experience is closer to a beautifully designed wizard than a messaging interface. It's built for high-consideration decisions, not quick queries.
